● FOUR DEPARTMENTS. ONE PLATFORM.
Pick the team you want to amplify.
Each department is fully functional standalone. Many dealers start with one (Sales or Service most commonly), then add others as the platform proves itself. Total Store Bundle is the best value if you're running every department.
● THREE LAYERS, ONE PLATFORM
Same architecture under every department.
LAYER 01
Data Layer
Bidirectional integrations with your DMS, CRM, scheduling, listings, and voice. Reads + writes back so attribution closes the loop.
LAYER 02
Workflow Engine
15+ ready-to-deploy templates today, growing every quarter. Plus Custom Solutions for net-new builds.
LAYER 03
AI Agents
Conversational personas tuned to your dealership voice. 50+ languages. Constrained to verified data — never hallucinates beyond your inventory.
REPLACES BDC + AMPLIFIES THE SALES FLOOR
Sales & BDC Department
✦ PLATFORM TARGET
Most dealerships still split BDC and Sales into two teams running two playbooks. The lead lands in BDC; if it converts to an appointment, it gets handed off; meanwhile the floor team is doing manual CRM mining for equity walks and lease-ends instead of being on the floor. The work is one continuous motion — first touch through delivery — and DealerTasker runs it as one motion.
DAY-ONE OUTCOMES
- ✓Instant Lead Response (BDC)Sub-30-second multi-channel reply on every internet lead, 24/7
- ✓Stale Lead Revival (BDC)30/60/90-day cold-lead cohorts re-engaged with vehicle-of-interest context
- ✓Missed-Call SMS Recovery (BDC)Caller-ID-matched SMS within 60 seconds — before they dial the next dealer
- ✓After-Hours Lead Coverage (BDC)Full conversations handled overnight; floor team inherits warm leads Monday
- ✓Equity-Position NotifierReal-time alerts when customers cross into positive equity
- ✓Lease-End Outreach90-day cadence with re-lease, buy, or trade payment math your reps can use
- ✓Just-Arrived Inventory MatchNotifies historical leads the moment matched inventory hits your lot
- ✓Service-to-Sales ConversionCaptures the upgrade conversation before they leave the service drive
- ✓Lowered Payment ReactivationRe-engages past shoppers the moment rates or incentives move in their favor
+ SALES & BDC DEPARTMENT LIBRARY
RUNS YOUR SERVICE-DRIVE OUTREACH
Service Department
✦ PLATFORM TARGET
Service is your highest-margin revenue pool — and the easiest to lose. The indie shop down the street wins the recall work before you can call. Lapsed customers don't come back. Declined ROs stay declined.
DAY-ONE OUTCOMES
- ✓Recall NotifierVIN-matched outreach the moment an OEM recall publishes
- ✓Lapsed-Customer RevivalWins back customers who've drifted to the indie shop
- ✓Declined-RO Re-PresentationResurfaces previously declined work with new timing and context
- ✓Mileage-Triggered RemindersOutreach tuned to driving patterns, not just calendar dates
- ✓Service Appt Confirm + No-Show Rescue24-hour confirm, day-of reminder, same-day rescue — bay capacity protected
- ✓First-Service OnboardingNew-vehicle owners booked for their first paid maintenance before the free interval ends
- ✓Seasonal Cadence (Tires + Battery)Pre-winter and pre-summer outreach with model-specific inspection offers
- ✓Prepaid Maintenance RenewalSurfaces customers approaching prepaid-plan expiration for upsell to paid maintenance
- ✓Loaner + Pickup CoordinationCaptures preference at booking, sequences confirmation, frees the service advisor
+ SERVICE DEPARTMENT LIBRARY
HANDLES YOUR FRONT DESK
Reception Department
✦ PLATFORM TARGET
Every voicemail buried for three days is a missed conversation. Every misrouted call is a customer waiting on hold for the wrong department.
DAY-ONE OUTCOMES
- ✓Inbound Call ScreeningEvery call answered; caller-ID matched to your CRM for instant context
- ✓Department-Aware RoutingIntent classified before transfer — sales, service, parts, F&I, management
- ✓After-Hours Coverage24/7 phone presence; qualified handoff to your team the next morning
- ✓Voicemail TriageAI prioritizes by urgency and intent — buried voicemails stop happening
+ RECEPTION DEPARTMENT LIBRARY
POWERS YOUR ADVERTISING
Marketing Department
✦ PLATFORM TARGET
Most dealership marketing is disconnected from the rest of the store — a campaign runs, leads land in the CRM, and nobody knows which ad drove which deal.
AT-LAUNCH OUTCOMES
- ✓Programmatic SEOAuto-generated inventory and model landing pages — no manual maintenance
- ✓PPC Campaign ManagementBid optimization tied directly to live inventory and lead flow
- ✓Social Media PostingBranded daily cadence built on your inventory + OEM campaigns
- ✓Promo + Event CampaignsEnd-to-end orchestration across SEO, PPC, social, and on-floor execution
- ✓Attribution-Grade ReportingEvery campaign traced through touches → conversation → deal
+ MARKETING DEPARTMENT LIBRARY
⭐ TOTAL STORE BUNDLE · BEST VALUE
Every department covered.
Per rooftop · month-to-month · all paid packages plus Marketing free at launch.
✦ PLATFORM TARGET
Running every customer-facing department on a different vendor means different bills, different dashboards, different data silos — and no consistent attribution back to revenue. Total Store consolidates Sales (incl. BDC), Service, Reception, and Marketing onto one platform, one data layer, one reporting view.
WHAT'S INCLUDED
- ✓Every workflow from all 3 paid packagesSales (incl. BDC volume work + floor-team between-deal work), Service, Reception — 19 workflows live at go-live
- ✓Marketing Package free at launchCurrently in development; free for the duration of your active subscription once it ships
- ✓Dedicated Customer Success ManagerOne named human running cadence, optimization, and quarterly business reviews
- ✓Priority deployment + premium SLAFront of the queue on deployments; same-day response on platform issues
- ✓Annual Custom Solutions creditNet-new workflows specific to your operation — included, not billed extra
Additional fees: SMS $0.029 per segment · Voice $0.179 per minute (carrier costs passed through at cost).
● HOW THEY FIT TOGETHER
Most operators start with one. Many run them all.
Common starting points
Sales + Service is the most common combo — covers your highest-leverage lead handling (including all the BDC volume work that's now folded into Sales) and your highest-margin service-drive defense in one move.
Best value
Total Store Bundle beats à la carte by roughly 18–26% once you're running 3+ paid packages. Plus Marketing free at launch, dedicated CSM, Custom Solutions credit.
● TALK TO A HUMAN
Which package moves the needle fastest?
Free baseline audit on your CRM and service data. 30 minutes, no commitment.