DealerTasker by ShiftScale

● RESULTS DELIVERED

Real customer outcomes from active deployments.

The numbers below are pulled directly from the DealerTasker platform. Every conversation, every appointment, every conversion — tracked to attribution against the CRM. Dealer names anonymized to regional + brand framing until customer sign-off lands. Named case studies coming next.

● LIVE PLATFORM TOTALS

What's been happening on the platform.

Cumulative counts across all active customer rooftops. Refreshed on the cadence we ship. Every number is measured against a database row — not marketing math.

138K+

Contacts under AI management

Across 5 active dealer rooftops

42K+

AI conversations orchestrated

Voice + SMS + chat, all attributed back to CRM

3,195

Appointments booked + attributed

Booked by AI, tracked to service drive completion

132K+

Repair orders analyzed

Every RO indexed for lapsed-customer + declined-work revival

● CUSTOMER STORIES

Three deployments, three profiles.

Anonymized until customer sign-off. Numbers are real, pulled from live attribution.

STORY 01 · CHEVROLET · SOUTHWEST

Chevrolet dealership in the Southwest

Legacy service drive with high volume but leaking retention. Onboarded early 2026. AI now manages inbound + outbound across the entire customer database.

108K+

contacts under AI management

36K+

AI conversations orchestrated

2,880

service appointments scheduled

~3%

no-show rate (industry avg 15-20%)

163K+

open recalls surfaced from customer DB

44K+

attributed campaign touchpoints

The attribution story

550 completed service conversions attributed to AI outreach in the tracking window. 44,498 touchpoints → 1,055 conversions — a 2.4% touch-to-conversion rate on cold + warm cohorts blended.

STORY 02 · 3 ROOFTOPS · HONDA + CHEVROLET · SOUTHEAST

Multi-brand dealer group in the Southeast

Three-store group operating a mix of Honda and Chevrolet franchises. Deployed AI across all three rooftops with shared workflow templates.

4,895

contacts activated in AI outreach

2,358

AI conversations orchestrated

3

rooftops on shared workflow templates

2 OEMs

Honda + Chevrolet integration in parallel

The attribution story

Multi-rooftop rollout with shared workflow templates — one build, three deployments. Onboarded contacts across all stores are actively enrolled in retention + revival outreach.

STORY 03 · HARLEY-DAVIDSON · UPPER MIDWEST

Harley-Davidson dealership in the Upper Midwest

Powersports store with strong buy-back and trade-in campaign vertical. AI runs both inbound sales lead capture and outbound buy-back reactivation.

25,784

contacts activated in outreach

3,839

AI conversations orchestrated

2,038

sales leads captured + advanced

5,451

messages exchanged with prospects

The attribution story

Buy-back + trade-in vertical with high message-per-conversation depth. AI handles the full negotiation intro before handoff to a human sales manager for final terms.

● HOW WE ATTRIBUTE

"Attributed" means the conversation exists in the CRM as a full thread, the outcome (appointment booked, RO opened, deal closed) exists as a downstream record in the DMS or scheduling tool, and the two are linked via contact + timing rules in our conversion linker. Not clicks. Not sends. Not vanity impressions. If the number is above, a real row in a real database backs it.

● OPERATIONAL PATTERNS

What we see repeatedly.

Industry-sourced benchmark ranges. Where we've seen customer outcomes fall within these ranges, we've tagged the range — not fabricated a number.

PATTERN 01

Internet-lead response transformation

Stores moving from 30+ minute median lead response to sub-30-second response typically see qualified-appointment lift in the 25–40% range over 90 days. The mechanic: sub-30-second multi-channel response captures the buyer’s attention window before competitors do.

21×

lift in lead qualification rate at <5min response (LRM Study)

PATTERN 02

Service-drive defense

Recall outreach, lapsed-customer revival, and declined-RO re-presentation combine to deliver 15–25% recovered RO lift in typical deployments. The compound effect across all three workflows is what moves the needle — single-feature recall tools cap out around 5–8%.

15–25%

recovered RO lift across the three service workflows

PATTERN 03

Equity + lease-end retention

Stores running both equity-notifier and lease-end outreach typically see 20–30% lift in same-customer repeat sales over 12 months. Equity windows are the highest-ROI opportunity hiding in your CRM — most stores never proactively work them.

20–30%

lift in same-customer repeat sales over 12 months

● WANT A REFERENCE CALL?

Talk to a customer running this.

Reference calls are available on request after your demo. We coordinate with willing customers who match your store profile — OEM, group size, and operational use case. Named case studies are pending customer sign-off on specific numbers.

● SEE THIS ON YOUR DATA

Same patterns. Your store. Your numbers.

30-minute walkthrough on your actual lead flow. We'll project the platform-wide patterns against your specific volume and store profile.

● HEAR IT FROM A DEALER

Reference calls available on request.

We don't publish named case studies until each dealer signs off on attribution. If you want to hear how DealerTasker is actually performing in a peer store, ask for a reference call — we'll arrange a 20-minute conversation with an active customer in your market or store group.

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