DealerTasker by ShiftScale

● TESTIMONIALS

From the dealers running on it.

Operator-level perspective on what DealerTasker actually changed inside the store — BDC response time, recall completion, equity walks, after-hours capture, service-drive recovery. Honda, Chevrolet, and Harley-Davidson dealerships across the US.

DEALERSHIPS ON THE PLATFORM

Multi-rooftop Honda group
Southeast US
Family-owned Chevrolet dealer
Southwest US
Independent Harley-Davidson dealer
Midwest US
Multi-store Chevrolet group
Southeast US
Legacy Chevrolet dealer
Southwest US
Multi-rooftop Honda group

General Manager

General Manager

Multi-rooftop Honda group · Southeast US

Sales
Our BDC was spending most of its day chasing internet leads with templated emails. Within a few weeks of turning DealerTasker on, our customers were getting personal SMS responses within 60 seconds of submitting a lead — not 30 minutes later. The AI handles the back-and-forth until someone's actually ready to come in, and then a real person closes. Same headcount, more appointments, less burnout.

★ Sub-60-second lead response, same headcount

Family-owned Chevrolet dealer

Service Director

Service Director

Family-owned Chevrolet dealer · Southwest US

Service
Recall outreach used to be a fire drill. We'd hand a list to the BDC and watch completion rates flatline somewhere around 30%. The Service Agent is doing it now — VIN-by-VIN, in English and Spanish, with appointment booking baked in. Our recall completion rate has more than doubled, and the techs are happy because the multi-line ROs are coming in steady.

★ Recall completion rate more than doubled

Independent Harley-Davidson dealer

General Manager

General Manager

Independent Harley-Davidson dealer · Midwest US

Reception
We're a single store and our hours are limited — Saturday at 2:59 PM, somebody calls asking for an ignition switch and we're closed by 3. Before DealerTasker, that call goes to voicemail and the customer probably forgets to call back. Now the Reception Agent takes the message, gets the year/model, and our parts guy is calling them back Monday morning with the right part in hand. We don't lose those anymore.

★ After-hours parts inquiries captured, none lost

Multi-rooftop Honda group

General Manager

General Manager

Multi-rooftop Honda group · Southeast US

Sales
Equity walks were always on our whiteboard and never on the phone. The Sales Agent now reaches out the moment a customer's payment-to-equity ratio hits the threshold, has the trade conversation, and books an in-store appointment. We've recaptured deals from customers who were 6 months from rolling out of warranty and shopping somewhere else.

★ Equity walks worked at scale, recaptured trade deals

Multi-store Chevrolet group

BDC Manager

BDC Manager

Multi-store Chevrolet group · Southeast US

Sales
What we needed was somebody to work the inbox after hours. DealerTasker is that — except it's never late and it never has a bad day. The transcripts come into our CRM clean, customers get an answer at 11pm if that's when they're shopping, and we walk into the store the next morning with appointments already on the calendar.

★ 24/7 internet-lead coverage, appointments booked overnight

Legacy Chevrolet dealer

Dealer Principal

Dealer Principal

Legacy Chevrolet dealer · Southwest US

Service
We've been in business 90+ years. We don't replace what works, but we don't ignore what's better either. The platform paid for itself inside the first quarter on service-drive recovery alone — recall outreach, lapsed customer revival, declined RO follow-up. It also gave my service advisors their afternoons back. They're not on the phones — they're with customers on the drive.

★ Paid for itself in Q1 on service-drive recovery

● PROOF, NOT POSITIONING

Want to hear it, not just read it?

Listen to real anonymized AI conversations across BDC, Service, Finance, Parts, and Reception in our Conversation Showcase — audio + transcripts, all customer + dealer names removed.

● HEAR IT FROM A DEALER

Reference calls available on request.

We don't publish named case studies until each dealer signs off on attribution. If you want to hear how DealerTasker is actually performing in a peer store, ask for a reference call — we'll arrange a 20-minute conversation with an active customer in your market or store group.

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